02 Services

Nine engagements, and the fee for each one

Compliance work that has a date on it, a monthly rhythm that makes the rest cheap, advisory conversations worth having before June, and two kinds of specialist work the Downs actually needs.

Services
9
Fixed fees from
$1,690 a year
First meeting
Free, no obligation

Compliance 03

The work that has a date on it.

Monthly 01

The rhythm that makes everything else cheap.

Advisory 03

The conversations that are worth having before June.

Specialist 02

Two kinds of work the Downs actually needs.

01Getting started

Every engagement starts the same way

Whether it is a single late return or a farming group with four entities, the first four steps do not change.

The back work room, a cork board of blank coloured cards above a timber desk and lamp
The back room. Every file that comes in starts on that board before it starts anywhere else.
  1. 01

    A free records review

    Not a fee quoted over the phone. We look at what actually exists: the file, the lodgement history, the last return, anything outstanding.

  2. 02

    A fixed fee in writing

    One number for the year, or one number for the job. It does not move unless the scope does and you have agreed to it.

  3. 03

    A handover we do for you

    We write to your current accountant for the file, which they are professionally obliged to provide. Most transfers are done inside three weeks.

  4. 04

    A date in the calendar

    Your lodgement dates go in the engagement letter, and the planning session for April or May goes in before you leave.

02The fee

What a fixed fee covers, and what it does not

Included

  • A fixed fee agreed in writing before any work starts, and it does not move unless you agree to a change in scope
  • Every call answered or returned within one business day, tax season included
  • If we miss a lodgement date that was ours to meet, we wear the late lodgement penalty
  • The first meeting is free and there is no obligation to engage us afterwards
  • No charge for phone calls or short emails on a fixed-fee package

Charged separately

  • ASIC fees, audit fees and government charges, at cost with no margin
  • A historical clean-up of a file, quoted after the free review
  • One-off work outside the package, quoted as a single number first
  • Nothing else. There is no file fee, no software levy and no year-end surcharge

03Questions

The four we are asked most

The rest, on deadlines, records, audits and the portal, are on the FAQ page.

How are your fees worked out?

Almost everything is a fixed annual fee, quoted in writing after the first meeting. We do not bill by the six-minute unit, and phone calls and short emails are not charged on a fixed-fee package. One-off work like a catch-up or a forecast build is quoted as a single number before we start.

Can I switch accountants partway through the year?

Yes, any time. We write to your current accountant for the handover file, which they are professionally obliged to provide, and you do not have to have that conversation yourself. Most transfers are done inside three weeks.

What records do I actually need to keep?

Anything that supports a claim, kept for five years from lodgement. In practice, if the bank feed shows it and you can say what it was for, that is usually enough. Our sole trader records checklist lists the items that trip people up, mostly cash purchases and anything with private use.

What software do you work in?

Whichever cloud file you already have. We will not make you migrate for our convenience. If your file genuinely cannot be worked with we will show you why before recommending anything.

Every question we get asked

07The first meeting

Bring the drawer

Forty-five minutes, no charge, no obligation afterwards. Long enough for us to tell you what we would charge and whether we are the right fit. In the office, at your property or on the phone.

What to bring

  • Last year's return and the notice of assessment
  • Access to whatever bookkeeping file you already have
  • Bank statements for any account the business uses
  • A rough idea of what the business does and where it is going
  • Anything you have been putting off opening

Or skip the form

(07) 5550 0080
  • Mon to Thu 8:30am to 5:00pm
  • Fri 8:30am to 4:30pm
  • Sat Closed, except by appointment from July to October
  • Sun Closed

Leave a message and we return it the next business morning. Fixed-fee clients can book an evening or early-morning call through the client portal, which suits people who are on a job site or in a paddock during office hours.

Book a first meeting

Tell us roughly where things are at and we will come back to you the same business day. Or call (07) 5550 0080 and speak to Marcus now.

or call (07) 5550 0080

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